Office Hours
FREQUENTLY ASKED QUESTIONS
Does Aardvark Self Storage require certain lease lengths?
NO! Our leases are month to month.
How much notice do I need to give when moving out?
Aardvark Self Storage does not require any prior notice to moving out, simply empty your unit and turn your lock and key in at the office.
Do I need to wait until the last day of the month to move out?
Absolutely NOT! Aardvark Self Storage will PRO-RATE your move out rent. We PRO-RATE the move in rent as well. This means you only PAY for the days you use the unit!
What condition does my unit need to be in to get my full deposit back?
In order to get the full deposit back, the unit must be swept out, undamaged, and the key and lock must be turned into the office.
When do I get my deposit and pro-rated rent back?
Provided the unit is in good condition, a check will be mailed out within 7 - 10 business days.
When is my rent due?
Every tenant's rent is due 5 days before the 1st of every month. A $5 late fee is accrued on the morning of the 4th day of the month. If the bill is still unpaid by the morning of the 20th, another $5 late fee is added.
Do you send out monthly invoices?
No. In general Aardvark Self Storage will not send out a monthly invoice.
I've lost my key, what can I do to get a new one?
There is a $15 key replacement fee due before picking a new key up.
I want to park a vehicle inside a unit or in an outdoor space, what do I need to bring?
We require a title or registration upon signing the lease. Tenants may NOT park someone else's vehicle in their spot.
What condition does my vehicle need to be in to have it stored at Aardvark Self Storage?
The vehicle must be drivable and have all of it's pieces and parts. We will not accept any vehicles that cannot be driven onto the lot by themselves.
Do you provide Renter's Insurance?
Aardvark Self Storage does NOT provide Renter's Insurance. You will need to go through your own insurance company.
Is there electricity in the units?
There is a light bulb in each unit. However there are no electrical outlets for appliances to be plugged into.
Can I do Auto Body work in my storage garage?
No. Our leases state no work is to be done out of storage units.
What do I need to bring when signing up for a new unit?
Your driver's license, social security number, and the deposit plus the first month's pro-rated rent.
Do you accept credit cards?
Yes. We take VISA and Mastercard. We also have automatic recurring charges that bill your card on the first of every month available for all tenants.